General Conditions:

All participants must abide by general terms and conditions of the Element Swimming Swim School Program. Staff reserve the right to request any person to leave the premises if that person does – not behave in a responsible manner, uses abusive language or is under the influence of drugs and/or alcohol.

Waiver Release Statement:

As parent / guardian I give consent for my child/ren to participate in swimming classes at Element Swimming and agree to delegate my authority to the staff and instructors involved.

I authorise the teachers and instructors to obtain medical assistance which they deem necessary should an accident occur. I agree to pay all medical expenses incurred on behalf of the statement.

Before & After Swimming Lessons

Swimmers are permitted to wait respectfully in the pool ground before or after their lessons. Element Swimming will not be responsible for your child until their lesson or squad sessions commences.

Certificates and Progress (Learn to Swim):

Certificates of participation and achievement will be issued by Element Swimming upon completion of a level. Students will progress through the levels of the program as they attain the skills and confidence. The rate at which each student progresses will be assessed on an individual basis.

Missed Lessons:

Students are eligible for a make-up lesson if the absence is reported via email or text before the child’s class time. Availability of make-up lessons is not guaranteed. Once a make up is scheduled, it can not be re-scheduled.

Ideally, you will never need a makeup class since consistency is a key to swimming progress. Please honour the spirit of this privilege and only use it for illness or an occasional special event.

Inclement Weather

Classes will only be cancelled in the event of a thunderstorm or severe cyclonic weather. Classes will continue as scheduled in wet weather. In the event of a thunderstorm during your scheduled lesson time, Element Swimming may be required to cancel the class or re-schedule the class time as a safety precaution. We will endeavour to arrange a make-up lesson for those swimmers whose classes are affected by storms, please monitor your inbox for information about these classes.

We monitor the weather radar and we evaluate the situation every half hour and will know no sooner than 30 minutes before your scheduled class time. We make every effort to contact families via SMS to keep them abreast of the situation. Please do not assume that your class has been cancelled, check our Facebook page or call to verify.

Cancellations:

For term cancellations, a minimum of 1 weeks notice is required in writing and will incur a $25 cancellation fee. Refund will be calculated from the date we are notified.