We’ve put together a list things you might need to know before you book your child into our classes. Please contact us via phone or email if you require further information.

What level will my child swim in?

We will need to assess your child’s swimming ability before determining which level to place them in. Please book a free 15 min assessment with our friendly team here.

What do I need to bring?

For Learn to Swim

  • Swimmers
  • Towel
  • Goggles
  • Swimming cap

For Squads

  • Swimmers
  • Towel
  • Goggles
  • Swimming cap
  • Drink bottle
  • Fins

Do you offer make-up lessons?

Students are eligible for 1 make-up lesson if the absence is reported via email or text before the child’s class time.
Availability of make-up lessons is not guaranteed.
Once a make up is scheduled, it can not be re-scheduled or carried over to another term.
Ideally, you will never need a makeup class since consistency is a key to swimming progress. Please honour the spirit of this privilege and only use it for illness or an occasional special event.

How many classes would be in the pool at one time?

During summer, on Mondays, Tuesdays & Wednesdays we have 3 lessons running at the same time in individual lanes. Whereas on Thurs, Fri & Sat there are only 2 lessons running in individual lanes.

First lesson commences at 3.15pm, then they run in 30 min blocks with the last lesson of the afternoon at 4.45pm.

Is the pool heated?

Yes. We adjust the temperature daily to ensure the water is perfect for swimmers.

Do lessons run on public holidays?

No we are closed on public holidays. Fees will reflect the number of lessons per term, discounting for any lessons that may fall on a public holiday.

What is your wet weather policy?

Classes will only be cancelled in the event of a thunderstorm or severe cyclonic weather. Classes will continue as scheduled in wet weather. In the event of a thunderstorm during your scheduled lesson time, Element Swimming may be required to cancel the class or re-schedule the class time as a safety precaution. We will endeavour to arrange a make-up lesson for those swimmers whose classes are affected by storms, please monitor your inbox for information about these classes.

We monitor the weather radar and we evaluate the situation every half hour and will know no sooner than 30 minutes before your scheduled class time. We make every effort to contact families via SMS to keep them abreast of the situation. Please do not assume that your class has been cancelled, check our Facebook page or call to verify.

How do I pay my fees?

We will issue you a statement once you enrol online. You can pay via the below methods:

* By entering your credit card details via the parent portal after registration. We will process your credit card once we have issued your statement.

* By entering your account details via the parent portal. We will direct debit your account once we have issued your statement.

* By paying by credit card directly via the parent portal.

* By direct depositing your balance into our account below:

Account Name: Element Swimming Pty Ltd
BSB: 114879
Account Number: 478186300

Do you offer individual tuition? If so, what is the cost?

Yes we offer individual tuition – it’s a great way to fine tune skills or catch up after long periods of time without lessons. The cost is $30 for one 30 min lesson. These can be arranged at a time suitable for you so please get in touch.